Account & security3 min read
Sign-in, Google OAuth, and session issues
Most login problems are browser state, clock skew, or using the wrong Google account for the workspace that owns the subscription.
Sign-in, sessions, and keeping your workspace safe.
Steps
- Try an incognito window with extensions disabled to rule out ad blockers breaking OAuth popups.
- Confirm you pick the same Google account that was invited to the workspace.
- Clear site cookies for the app domain only if you are stuck in a redirect loop (avoid clearing all sites blindly).
- Check device clock is automatic; large skew can break token validation.
- Use password reset only for email-based accounts; OAuth users should re-consent or check Google security settings.
Common pitfalls
- Blocking third-party cookies globally when the auth flow relies on them in your browser configuration.
- Staying logged into a personal Gmail while expecting to land in a work Google Workspace tenant.
Frequently asked questions
I see access denied after login
You may not be a member of that workspace anymore. Ask an owner to re-invite you or confirm the correct workspace slug in the URL.