Terms of service
These terms govern your use of Inseo services. Please read them carefully.
1. Acceptance of Terms
Agreement to Terms
By accessing and using our website, services, or any related applications (collectively, the "Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Legal Capacity
You must be at least 18 years old and have the legal capacity to enter into this agreement. If you are accessing the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.
Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms of Service.
2. Description of Services
Security Audit Services
We provide comprehensive website security audits including vulnerability assessments, security header analysis, SSL/TLS certificate validation, and security best practice recommendations. Our audits are conducted using industry-standard tools and methodologies.
Technical SEO Services
Our technical SEO services include website crawling, Core Web Vitals analysis, structured data validation, mobile-first indexing assessment, and technical optimization recommendations to improve search engine visibility.
GEO Optimization Services
We offer Generative Engine Optimization services to prepare your content for AI-powered search engines, voice assistants, and generative AI platforms. This includes content structure optimization, citation-worthiness analysis, and AI readability improvements.
Service Availability
While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted access to our Services. Scheduled maintenance, system updates, or unforeseen technical issues may temporarily affect service availability.
3. User Obligations and Restrictions
Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not use our Services to conduct any illegal activities, violate any applicable laws, or infringe upon the rights of others.
Prohibited Activities
You may not: (a) attempt to gain unauthorized access to our systems or networks; (b) interfere with or disrupt our Services; (c) use our Services to transmit malicious code or conduct security attacks; (d) reverse engineer or attempt to extract source code from our Services; (e) use our Services for competitive intelligence or to develop competing products.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.
Data Accuracy
You represent that all information you provide to us is accurate, complete, and current. You agree to update this information as necessary to maintain its accuracy.
4. Payment Terms and Billing
Service Fees
Fees for our Services are as described on our website or in your service agreement. All fees are non-refundable unless otherwise specified in writing. Prices are subject to change with thirty (30) days notice.
Billing and Payment
Invoices are payable within thirty (30) days of the invoice date unless otherwise agreed in writing. Late payments may incur interest charges at a rate of 1.5% per month or the maximum rate permitted by law, whichever is less.
Subscription Services
For subscription-based services, billing occurs automatically at the beginning of each billing period. You authorize us to charge your payment method for all applicable fees. Subscriptions automatically renew unless cancelled in accordance with these terms.
Cancellation and Refunds
You may cancel subscription services at any time through your account settings or by contacting us. Cancellations take effect at the end of the current billing period. Refunds are not provided for partial billing periods unless required by applicable law.
5. Intellectual Property Rights
Our Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and methodologies, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for your internal business purposes in accordance with these Terms. This license does not include any right to resell or make commercial use of our Services.
User Content
You retain ownership of any content you provide to us, but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and analyze such content solely for the purpose of providing our Services to you.
Feedback
Any feedback, suggestions, or ideas you provide to us regarding our Services become our property and may be used by us without restriction or compensation to you.
6. Privacy and Data Protection
Data Collection
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your data only for as long as necessary to provide our Services and fulfill our legal obligations. You may request deletion of your data in accordance with our Privacy Policy and applicable laws.
Third-Party Services
Our Services may integrate with third-party applications or services. Your use of such third-party services is subject to their respective terms and privacy policies.
7. Warranties and Disclaimers
Service Warranties
We warrant that our Services will be performed in a professional and workmanlike manner in accordance with industry standards. Our analysis and recommendations are based on information available at the time of service delivery.
Disclaimer of Warranties
EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
No Guarantee of Results
While we strive to provide accurate analysis and effective recommendations, we do not guarantee specific results from our Services. Security, SEO, and optimization outcomes depend on various factors beyond our control.
Third-Party Content
We are not responsible for the accuracy, completeness, or reliability of any third-party content, websites, or services referenced in our analysis or recommendations.
8. Limitation of Liability
Limitation of Damages
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY.
Maximum Liability
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
Time Limitation
Any claim or action arising out of or relating to these Terms or our Services must be commenced within one (1) year after the cause of action accrues.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.
9. Termination
Termination by You
You may terminate your use of our Services at any time by discontinuing use of our website and services and, if applicable, cancelling your subscription through your account settings.
Termination by Us
We may terminate or suspend your access to our Services immediately, without prior notice, if you breach these Terms or engage in any conduct that we determine to be harmful to our Services or other users.
Effect of Termination
Upon termination, your right to use our Services will cease immediately. Provisions relating to intellectual property, privacy, warranties, limitation of liability, and dispute resolution will survive termination.
Data Upon Termination
Upon termination, we will delete or return your data in accordance with our Privacy Policy and any applicable service agreements, subject to legal retention requirements.
10. Governing Law and Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
Dispute Resolution
Any dispute arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
Jurisdiction
To the extent arbitration does not apply, you agree that any legal action or proceeding shall be brought exclusively in the federal or state courts located in Delaware.
Class Action Waiver
You agree that any arbitration or legal proceeding shall be limited to the dispute between you and us individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.
11. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and us regarding the use of our Services and supersede all prior agreements.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.
Force Majeure
We will not be liable for any failure to perform our obligations due to causes beyond our reasonable control, including natural disasters, government actions, or internet service interruptions.
Questions About These Terms?
If you have questions about these Terms of Service, please contact us.